5 new posts |  |
- Service Intelligence: Improving Your Bottom Line with the Power of IT Service Management
- The New Players in Life Sciences Innovation
- The Encyclopedia of Operations Management
- How to Get What You Want…: Without Having to Ask
- George Lindsay and the Art of Technical Analysis
| Service Intelligence: Improving Your Bottom Line with the Power of IT Service Management Posted: 23 Sep 2011 07:50 AM PDT Book DescriptionGet the Right IT Services, on the Right terms, Without Hassles or Overpaying To gain the full benefits of technology—and avoid the staggering costs of technology failure—you must manage IT with vision, direction, and expertise. Only one set of methods is robust enough to do this: IT Service Management (ITSM). In Service Intelligence, ITSM pioneer Sharon Taylor shows business managers how to make the most of it. You'll learn how to ensure service quality, anticipate vulnerabilities, improve reliability, and link IT directly to business performance. Taylor explains ITSM from a true business point of view, cutting through jargon and helping you drive value without becoming overly technical. She gives you powerful tools for negotiating IT services more effectively, improving IT ROI, and escaping "captivity" to either internal or external IT providers. Coverage includes
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| The New Players in Life Sciences Innovation Posted: 23 Sep 2011 07:47 AM PDT Book DescriptionIn The New Players in Life Science Innovation, Tomasz Mroczkowski explains how emerging economies and companies are rapidly achieving leadership in the global biosciences industries, and thoroughly assesses the implications. Mroczkowski discusses the sophisticated innovation strategies and reforms nations like China and India have implemented, including strategies that complement markets with aggressive state intervention. He previews the emerging global “bio-economy,” in which life science discoveries will be applied pervasively in markets ranging from health to fuels. As R&D in the West becomes increasingly costly, he introduces new options for partnering with new players in the field, beginning with globalized clinical trials and contract research. Offering examples from China to Dubai to India, he carefully assesses the business models driving today’s newest centers of innovation, offering up-to-date coverage of bioparks, technology zones, emerging clusters, and other approaches. He also presents realistic assessments of global R&D collaboration strategies such as those of Eli Lilly, Merck, Novartis, and IBM, including both operational and long-term strategic challenges. The New Players in Life Science Innovationwill be an indispensable resource for every R&D decision-maker, investor, and business leader in the life sciences, and in many industries with deepening links to the biosciences, such as information technology and energy. From the Back Cover "This is a stimulating and original take on the changes in the life sciences industry worldwide." "Really understanding the evolution in science and technology around the world demands numbers and analysis, which can be very difficult to find and combine in a clear manner, but that's just what readers get in The New Players in Life Science Innovation." "The New Players in Life Science Innovation is a valuable resource for academics, policy makers, and practitioners alike as it deals in breadth and depth with currently key related issues in the areas of R&D management, policies, and practices and in the context of a world that is increasingly globalizing as well as dividing. Insights from this book will remain relevant for some time and may well provide prophetic as well. I highly recommend it as a key resource for both academic as well as policy and practice contexts." "The book documents that science-based business is no longer the exclusive domain of the West. In the future, competitors from emerging economies will be playing increasingly important roles in life science innovation. This trend is gathering momentum and is indeed irreversible." "Emerging partners and emerging markets are now key. Mroczkowski documents finally what we've been seeing individually as practitioners in technology transfer and biotech business development in recent years. These new regional partners and markets are no longer limited to late stage adaptors or me-too manufacturers, but have the technological capacity and financial strength to push novel early-stage biotech discoveries to market." The global center of gravity in life sciences innovation is rapidly shifting East, just as it did in manufacturing. In this book, Tomasz Mroczkowski explains how China and other new economic powers are rapidly gaining leadership roles in the biosciences industries and thoroughly assesses the implications. Mroczkowski discusses the sophisticated innovation strategies and reforms these nations have implemented: approaches that don't rely on market forces alone and that are achieving remarkable success. Next, he previews the emerging global "bioeconomy," in which life science discoveries will be applied pervasively in markets ranging from health to fuels. As R&D in the West becomes increasingly costly, Mroczkowski introduces new options for partnering with new players. He thoroughly covers clinical trials, bioparks, technology zones, and emerging clusters, as well as global R&D collaboration strategies such as those of Eli Lilly, Merck, Novartis, and IBM. With innovation-driven industries increasingly dominating the global economy, this book's lessons and insights are indispensable for every R&D decision-maker and investor. Tracking the massive power shift in global R&D and innovation Closing the creativity gap: how Asia is moving toward qualitative parity Globalizing clinical trials: beyond cost reduction Paradigm shifts, research plateaus, and the globalization of discovery Book Details
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| The Encyclopedia of Operations Management Posted: 23 Sep 2011 07:44 AM PDT Book DescriptionThis is the perfect “field manual” for every supply chain or operations management practitioner and student. The field’s only single-volume reference, it’s uniquely convenient and uniquely affordable. With nearly 1,500 well-organized definitions, it can help students quickly create an integrated mental map of the entire field, and prepare for case discussions, exams, and job interviews. For instructors, it serves as an invaluable desk reference and teaching aid that goes far beyond typical dictionaries. For working managers, it offers a precise shared language, with insights for making their processes better, faster, cheaper, and stronger; and for supporting any Six Sigma, Lean, or Lean Sigma training program. Leading expert Arthur V. Hill provides complete coverage of accounting, customer service, distribution, e-business, economics, finance, forecasting, human resources, industrial engineering, industrial relations, inventory management, healthcare management, Lean Sigma/Six Sigma, lean thinking, logistics, maintenance engineering, management information systems, marketing/sales, new product development, operations research, organizational behavior/management, personal time management, production planning and control, purchasing, reliability engineering, quality management, service management, simulation, statistics, strategic management, systems engineering, supply chain management, supply management, theory of constraints, transportation, and warehousing. Multiple figures, graphs, equations, Excel formulas, VBA scripts, and references are designed to support both learning and application. From the Back Cover This "field manual" is ideal for every manager and student who needs a deeper understanding of supply chain and operations management. It is also ideal for people in lean and Lean Sigma training programs who need to develop a more precise language for their process improvement efforts. The field's most comprehensive reference, it's both uniquely convenient and exceptionally affordable. Leading expert Arthur V. Hill covers the entire field, offering nearly 1800 authoritative entries. Of these, more than one-third are new to this edition, and nearly another one-third have been completely rewritten. Packed with photos, figures, graphs, tables, examples, references, Excel formulas, and VBA scripts, The Encyclopedia of Operations Management is designed and organized for constant use. Students can use it to prepare for case discussions, exams, and job interviews and to quickly develop a mental map for the entire discipline. For instructors, it serves as an invaluable desk reference and teaching aid. Working managers can use it as a comprehensive training reference for both lean and Lean Sigma programs. This book's comprehensive coverage includes:
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| How to Get What You Want…: Without Having to Ask Posted: 23 Sep 2011 07:41 AM PDT Book DescriptionTired of not getting what you want? In How to Get What You Want…Without Having to Ask, best-selling author Richard Templar brings his inimitable originality, imagination, wisdom, and straight talk to the challenges of negotiation, persuasion, and influence. You’ll find 100 clever, simple, pain-free ways to get people to happily say “yes” to you… practical principles and strategies covering a wide range of work and life situations. Discover how to get what you want without saying a word… and, for those rare occasions when you have to ask, find the techniques and words that get the job done. From the Back Cover Best-selling Author of The Rules of Life and The Rules of Work Be the kind of person who gets what they want. Help people say yes Fresh. Fun. Quick. Get what you want. Book Details
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| George Lindsay and the Art of Technical Analysis Posted: 23 Sep 2011 07:37 AM PDT Book DescriptionEight months in advance, one eccentric genius predicted the start of history’s greatest bull market—accurate to within 17 days and 7 Dow Jones points. Then, days before his death, he called its end—precisely. Louis Rukeyser called him “uncannily accurate.” The Stock Traders Almanac called his work “the finest long-term forecast we have ever seen.” Honored by his peers, admired for his profound knowledge of history and markets, George Lindsay is now nearly forgotten. Much of his most significant research has been relegated to yellowing, typed newsletters. Until now. In George Lindsay and the Art of Technical Analysis, Ed Carlson demonstrates the immense power of Lindsay’s methods in today’s markets. Using visual models, Carlson explains Lindsay’s models clearly, simply, and intuitively. Using this book, investors and traders can apply these techniques without strong mathematical expertise, and without deciphering Lindsay’s dense writing style. Carlson walks through using Lindsay’s “Three Peaks and a Domed House” model to uncover surprising patterns in “haphazard” short-lived movements… using Lindsay’s “Timing Method for Traders” to identify tradeable market tops and get out of bull markets in time… predicting “decisive, often violent” market movements, and more. This book is an indispensable addition to any technical analysis library—and every technician’s trading arsenal. From the Back Cover "George Lindsay was a gifted market visionary, who operated at a time when all of the wonderful technical tools we now use were unavailable. He had to get by on just what he could see in the simple charts, and that led Lindsay to find patterns and behaviors invisible to most people. Ed Carlson has captured these lessons before they are lost to time so that we can all benefit." "For followers and fans of George Lindsay and his methods, look no further because this is the bible. For those wishing to study the life and methods of George Lindsay, this book is a must for your bookshelf." "Ed Carlson has done market analysts a terrific service in presenting George Lindsay's work for posterity. The book starts with a well-researched biography and progresses to an organized presentation of Lindsay's insights into history and market patterns. The book is filled with illustrations and rounded out with pithy quotes from Lindsay. When you finish the book, you feel that you just spent a week with the guy." "Ed Carlson presents an engaging account of a long-forgotten market technician, using real market action to animate his tale. As a trader, Ed makes the story useful and readers can easily apply the lessons of history to their own portfolios." "I remember reading some of Lindsay's works in the Encyclopedia of Stock Market Techniques and saw him on Wall Street Week. Both were fairly difficult to comprehend at the time (mid-1980s), but it was fascinating to watch and read his determination to project his analysis, especially with enthusiasm and an abundance of confidence. Ed Carlson has interpreted seemingly difficult information into an extraordinary tome about a market technique that has been essentially lost for decades. This is the first work on Lindsay that I have seen which lays out his process in an orderly and understandable manner. It was truly enjoyable reading." From 1950 through the 1970s, George Lindsay created some of technical analysis's most fertile and profitable innovations. Brilliant and eccentric, Lindsay was honored with the Market Technician's Award in 1991–the field's most prestigious honor. Until now, however, the primary source for Lindsay's work has been his old newsletters: materials that can be difficult to find and work with. Now, Ed Carlson rescues Lindsay's powerful methods for posterity–and for modern investors savvy enough to recognize their value. Carlson explains Lindsay's models clearly, simply, and visually. Using this book, you can apply Lindsay's techniques without strong mathematical expertise and without deciphering Lindsay's dense writing style. Whether you're a long- or short-term investor, money manager, or market historian, this book will be an indispensable addition to your technical analysis library–and your trading arsenal.
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